Frequently Asked Questions
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37 FAQs matched your search criteria.
- Account Frozen (or Disabled)
- Automatic removal of dangerous attachments
- Disable Spam Filtering in Outlook 365
- Disabling of SSL/TLS as part of retirement schedule - Actions
- Error 501 Domain Must Resolve & Error 501 PTR Records mismatch
- Error 554 when trying to send Email to GEN Customers
- Error 554 when trying to send outside of GEN
- GENX/GENZone Quotas and Service Options
- Getting your S/MIME Email Certificate
- Has my email been intercepted and used to impersonate me?
- Hijack Detection
- How to repair your Outlook Data Files
- I have not received an email but the sender assures me it was sent
- If your setting up GENX/GENZone email and you manage your own domain then you'll need to add SPF records
- Insecure Certificate Warnings on GENX Web Interface
- Mail Settings for EWS (Exchange Web Services)
- Mail Settings for IMAP4
- Mail Settings for SMTP Outbound Only
- Mailing List and Group Options
- Migrating away from GENZone / GENXv1
- mimecast and Envelope blocked
- Mimecast and the seemingly endless stream of delivery issues to and from them.
- OUTLOOK 2013: What to check if your not receiving meeting requests & invites
- Outlook 2016 hangs for long periods whilst moving items between folders
- Prevent Outlook from Answering Read Receipt Requests for Emails
- Problem Providers for Corporate Email
- Retirement and Migration
- RFC Compliance Requirements
- Setting up Outlook 2013 for GENX IMAP
- SPF Records for GEN Hosted Email
- The Policy Block List
- Thunderbird suddenly stops sending and optionally receiving email after an update
- unverified address: Our attempt to send a reply email failed
- Using GENX/GENZone to manage your spam
- Where is all this SPAM coming from and how do they get my email address?
- Whistlisting
- Why is Google email constantly blacklisted?