Frequently Asked Question

Email Access on DAKOTA / ANDROMEDA / ATLANTIS
Last Updated 4 months ago

This information is for DAKOTA, if you've been allocated ANDROMEDA or ATLANTIS then simply swap all occurrences of dakota.gen.net.uk with andromeda.gen.net.uk or atlantis.gen.net.uk

Email can be accessed using the Webmail Client available at:

https://dakota.gen.net.uk:20000


and logging in with your issued mailbox and password. Mailboxes are generally in the format of mailbox.company but this is not guaranteed for larger setup's. You should have been sent the login and password for each account. 

To use IMAP4/SMTP you will need to use

dakota.gen.net.uk:993 for IMAP4 - SSL/TLS - Normal Password
dakota.gen.net.uk:25 for SMTP - STARTTLS - Normal Password

If you wish to use unencrypted connections, then you can and use imap port 143.

You will use the same mailbox and password that you use for webmail to authenticate and you mush authenticate for both inbound (IMAP4) and outbound (SMTP). 

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