Frequently Asked Questions

Cannot Verify Server Identity when connecting to GENZone/X Services via Apple Devices.
Last Updated 4 years ago

Periodically the certificate that is used to encrypt transmission between our servers and your email clients requires renewal and that will sometimes prompt the above message.

To Continue, Select Details
Then Trust at the top right of the next screen.

This issue should occur no more than annually, if it does then please raise a support ticket.

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